Frequently Asked Questions (FAQ)
Welcome to the NexaGlobes LLC FAQ section. Here you’ll find answers to some of the most common questions our customers ask. If you need further assistance, feel free to contact us at info@nexaglobesllc.com or call us at +1 (214) 639-8350.
1. What does NexaGlobes LLC specialize in?
NexaGlobes LLC is a wholesale supplier offering a wide range of products across multiple categories. We serve businesses, retailers, and resellers with reliable bulk purchasing options, competitive pricing, and top-tier customer service.
2. How can I place a wholesale order?
You can place an order directly through our website or by contacting our sales team at info@nexaglobesllc.com. If you need assistance or have custom requirements, our team is happy to help.
3. Is there a minimum order quantity (MOQ)?
Yes, most of our products have a minimum order quantity depending on the category. Specific MOQs can be found on each product page or by contacting us directly.
4. Do you offer discounts on bulk purchases?
Absolutely. We provide tiered pricing and special discounts for large or repeat orders. Contact our sales team to learn more about our bulk pricing and special deals.
5. How long does shipping take?
Shipping times depend on the size of your order and delivery location. Typically, orders are processed within 1–3 business days, and delivery takes 3–7 business days within the United States. Tracking information is provided once your order ships.
6. Which payment methods do you accept?
We accept major payment methods including credit/debit cards, PayPal, and bank transfers. For large corporate orders, we also offer invoicing upon approval.
7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.
8. Do you ship internationally?
Currently, we focus on domestic U.S. shipping. However, we may accommodate international orders on a case-by-case basis. Please contact us to discuss international shipping options.
9. Can I return or exchange products?
Yes, we offer a return/exchange policy on eligible items. Please refer to our Return Policy page for complete details, or contact us if you have any issues with your order.
10. How do I contact customer service?
You can reach us by email at info@nexaglobesllc.com or call us at +1 (214) 639-8350. Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM (CST).
Still have questions?
We’re here to help.
Get in touch today and let us know how we can support your business.