Price Match Guarantee
At NexaGlobes LLC, we believe in offering the best value to our customers.
We understand that price is an important factor in your shopping decisions, and we want to ensure that you get the best deal on all your purchases.
💰 Our Price Match Promise
If you find a lower price for the exact same product from another authorized retailer, we will match that price. Our goal is to ensure that you feel confident in your purchase and are getting the best deal possible.
✅ Eligibility for Price Matching
To qualify for our Price Match Guarantee, the following conditions must be met:
- The product must be the exact same model, color, and size as the item being offered by the competitor.
- The competitor must be an authorized retailer (e.g., another website, physical store, or online retailer) selling the same product.
- The price must be current, and the product must be in stock with the competitor.
- The product must be brand new, not used, refurbished, or an outlet item.
📝 How to Request a Price Match
To request a price match, follow these simple steps:
- Contact Us:
Reach out to our customer service team with the following details:- The product name, model number, and size you want to price match.
- A link to the competitor’s website showing the lower price or a photo of the competitor’s store price.
- Any additional information that helps us verify the competitor’s price (e.g., sales promotions, specific conditions).
- Review and Approval:
Once we receive your price match request, our team will review the details. If everything checks out, we will adjust the price of your order to match the competitor’s price. - Enjoy Your Savings:
If your price match is approved, we will either adjust the price on your existing order or issue a refund for the difference, depending on the circumstances.
🚫 Price Match Exclusions
The following are excluded from our Price Match Guarantee:
- Limited-time offers, flash sales, or clearance prices
- Prices from third-party marketplaces (e.g., eBay, Amazon, etc.)
- Items offered by unauthorized retailers or unauthorized resellers
- Prices that include rebates or promotional discounts that are not immediately available at the time of purchase
- Gift cards or promotional offers that provide store credit
💳 Price Adjustments for Existing Orders
If the price of an item you’ve already purchased drops after your order, don’t worry! We will honor our Price Match Guarantee for up to 7 days after your purchase. Simply contact us, and we’ll make the adjustment.
❓ Need Help?
If you have any questions about our Price Match Guarantee or need assistance with your request, our customer service team is here to help.
📧 Email: info@nexaglobesllc.com
📞 Phone: +1 (214) 639-8350