Help Center
Welcome to the NexaGlobes LLC Help Center
We’re here to make your experience with us smooth, easy, and satisfying. Below you’ll find helpful information to answer your questions and guide you through your shopping journey.
📦 Order & Shipping
Q: How do I place an order?
A: Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details.
Q: How long does shipping take?
A: Standard shipping usually takes 5–10 business days within the U.S. International delivery times may vary.
Q: Can I track my order?
A: Yes! Once your order ships, you’ll receive a tracking number via email.
🔄 Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery for most items in new and unused condition. Please refer to our Return & Refund Policy for more details.
Q: How do I request a return or refund?
A: Contact us at info@nexaglobesllc.com with your order number and reason for return.
🔐 Account & Privacy
Q: Do I need an account to order?
A: No, you can check out as a guest. But creating an account allows you to track orders and save shipping info for future purchases.
Q: Is my personal information safe?
A: Yes. We use secure encryption and follow strict data protection guidelines. For more, read our Privacy Policy.
💳 Payments
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment options.
Q: Is payment secure?
A: Absolutely. Our website uses SSL encryption and secure gateways for safe transactions.
🛠 Still Need Help?
If you didn’t find your answer here, don’t worry! Our friendly support team is just an email or call away.
📧 Email: info@nexaglobesllc.com
📞 Phone: +1 (214) 639-8350
📍 Address: 30 N Gould St #50269, Sheridan, WY 82801, USA
We aim to respond to all inquiries within 24–48 business hours.